Sage 50 Hr Error | +1-866-973-9785

This error happens when an application cannot be started or when the remote server cannot be connected.

Top Techniques for Correcting the Sage HR Unable to Contact Remote Server Error

Sage is a well-known resource planning programme, and Sage HR is just one of its many useful features. However, when they attempt to access Sage 50 HR, numerous users have reported the error Sage HR Unable to Contact Remote Server. The major cause of the bug is a problem with the application’s settings. This article tries to inform you about the error’s potential causes and how to fix it on your device.

Causes of the error “Sage HR Unable to Contact Remote Server”

1. The execution files required to run Sage are disabled.
2. Incorrect server name in the configuration file.
3. The Windows account of HR user is incorrectly setup.
4. Insufficient access to the system holding the HR data.
5. Firewall is blocking Sage ports.

Error Unable to Contact Remote Server in Sage HR

Troubleshooting Method 1: Rectify the Configuration file

1. Click on the Windows button.
2. Type Explorer in the search field.
3. Click on Windows Explorer.
4. Navigate to C:\ProgramData\Sage\HR.
5. Locate the configuration.xml and right-click on it.
6. Tap on Open With.
7. Select Choose Program.
8. Click on Notepad.
9. Hit OK.
10. You need to find the statement beginning with “remoting server=”. It should have one of the following-
    a. The server computer displays remoting server=”localhost.”
    b. Client computer displays remoting server=”HRservername.”
11. Tap on File.
12. Hit Save.
13. Press File again.
14. Hit Exit.
15. Close the screen and access Sage 50 HR.

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Troubleshooting Method 2: Relaunch HR Services

1. Navigate to the My Computer icon and right-click on it.
2. Select Manage.
3. Choose Services and Applications.
4. Tap on Services.
5. Locate SageMySQL Service and double-click on it.
6. Select General.
7. Choose the Startup Type as Automatic.
8. Hit Save.
9. Choose the Service Status as Started.
10. Hit Save.
11. Access Sage 50 HR on the client system.

Method 3 of troubleshooting: Set up the Sage 50 HR Service

1. Click on the Start button.
2. Navigate to the Control Panel.
3. Select Administrative Services.
4. Tap on Services.
5. Locate Sage 50 HR Service and right-click on it.
6. Select Start.
7. Move to Log On.
8. Select Account.\SageHRServer.
9. Hit Browse.
10. Press the Locations button.
11. Now click on + icon.
12. Select the appropriate domain name.
13. Tap on OK.
14. Click on Advanced.
15. Select the appropriate user name.
16. Hit OK.
17. Use your credential on the Log On page.
18. Click on Apply.
19. Press General.
20. Finally, select Start.
21. Access Sage 50 HR Service.

We’ll now come to a conclusion in the hopes that you found our blog to be helpful in resolving the Sage HR Unable to Contact Remote Server Error. Please contact Sage Support