How to Troubleshoot QuickBooks Error 6000, 80? | +1-866-973-9785

User of QuickBooks, welcome! As everyone is aware, QuickBooks is an accounting programme created to meet all of the professional requirements of businesses. The software links through the internet banking system, allowing for the simple downloading of banking transactions. The benefit of the programme can be appreciated by the fact that it enables businesses, no matter how big or small, to complete their tasks in the simplest possible manner.

I’m going to talk about one of the most common errors that many QuickBooks users encounter while trying to access a company data file in my blog today. The major cause of QuickBooks Error -6000, -80 is when a user tries to access a company file and gets an error code of the form -6000, -80. Here, we’ll talk about the QuickBooks Error -6000, -80, its causes, and the best ways to fix it. You can approach the QuickBooks Error Support team right away by calling +1-866-973-9785 for immediate assistance.

What is QuickBooks Error 6000, -80?

When a user instructs QuickBooks to open or access a company file, but QuickBooks encounters a technical problem, QuickBooks shows an error on your desktop screen. This error code is -6000, -80. This issue may also appear while installing an application, while a related programme is running in the background of your desktop, or even when installing the Windows software package.

The software restricts the user as a result of this error, completely interfering with their business’ workflow.

What Causes Error -6000, -80 in QuickBooks?

Check out the possible reasons due to QB Error Code -6000, -80 appear:

  • This shows the corruption in your QuickBooks data file.
  • The data source gets damaged when QuickBooks data fie was opened along with crashed even when you’re using that QB file.
  • Internet speed is slow and sluggish.
  • In case, there are numerous system acting as a host for the QuickBooks data file(s).
  • If the data restored or converted over the network or if the QB software is not able to communicate with the server.
  • If the Company file(s) data are damaged.

Latest Methods to Solve QuickBooks Error -6000, -80

Here you can see some of the solutions that are used to troubleshoot the QuickBooks Error -6000, -80:

Condition 1: For Single User Environment Only

Solution 1: Download, install, and use the QuickBooks Company File Diagnostic Tool

  1. Install the QuickBooks Company File Diagnostic Tool after downloading it.
  2. Launch the diagnostic tool for QBinstall.
  3. In the event that the QuickBooks Company File Diagnostic Tool finds harm but does not fix it. You have two options in such a situation:-
  • The QB company file should be backed up first, then restored.
  • Restore all the data with the Auto Data Recovery.
  1. You can ask the Intuit data recovery team to recover your data by sharing it with them. For QuickBooks support, you can also get in touch with one of our certified ProAdvisors.

Important: Follow the next solution if you see any error persists.

Solution 2: Copy/replicate the QB file(s) to the local drive

  1. The QuickBooks backup file with the.qbb extension should be copied or duplicated. Alternatively, you can follow the same steps to update any QB business files with a.qbw extension on your own hard drive.
  2. Update or restore the QB Company backup files.
  3. Copy or duplicate the updated or restored company file and put it back where it was.

Condition 2: For Multi-user Environment Only

If you prefer to handle this mistake manually rather than using an online tool, you must adhere to condition 2’s organised procedures.

Solution 1: Download, install, and use the QuickBooks Company File Diagnostic Tool

  • Navigate to the QuickBooks Connection Diagnostic Tool’ download page from here.
  • To download the tool, type in the email address & select the “I agree” in the “Term and Condition”.
  • Install & use the tool by pursuing the wizard.

The network connection is ‘OK’ if you see the phrase “File Open Successful” in the green checkmark next to the “Advanced” option. Solution 2 should be used if the issue continues.

Solution 2: Copy/replicate the QB file to the local C drive

The QB Company file(s) with the.qbb extension or backup file that you want to update should be copied or duplicated to a local hard drive.

Update and/or restore the backup QB Company file.

Restore/update the QB Company file(s) and copy/replicate them back to their original location.

Solution 3: Manual Fixation of Error -6000, -80 (Optional)

This method is especially useful when online tools like the QuickBooks File Diagnostic Tool or the QuickBooks Connection Diagnostic Tool are unable to function properly. Use this answer in such a situation:

Step 1: Update the QuickBooks to the latest release:
  1. Update the QuickBooks to the latest release.

Note: Ensure that the product is chosen/ selected. In case, it is not – then go & choose the “Choose a different product” icon.

  1. Choose one of the update options and follow the instructions:
  • Automatic updates
  • Manual updates

If QuickBooks has been updated but the issue code still exists, proceed to step 2.

Step 2: Configure the firewall & system security application for QuickBooks file:

Due to the complexity of firewall applications, Intuit Inc. does not provide support or assistance for firewall-related problems. You can request that they investigate the firewall issue on your behalf.

  • See the firewall & internet security updates if needed.
  • Contact or visit the official website of the Microsoft to see the firewall configuration process.

After configuring the firewall and internet security, if the error still occurs, move on to step 3.

Step 3: Verify the permissions to access/open the QB Company file:
  • To share the QB Company file, go to the “Setup folder permissions” section. Make sure the permissions are correctly configured.
  • Install or set up the QuickBooks permissions.

If the issue persists even after the permissions to access/open the Company files have been properly set up. Just adhere to step 4.

Step 4: Scan the QB Company file

The Network Descriptor (.nd) file is created by scanning the folder containing the QuickBooks Company file(s). All of the host files on the computer are typically stored in this.nd file.

  1. Hit onto the “Windows” or “Start” icon.
  2. Go to the “Programs” tab => “QuickBooks” tab => “QuickBooks Database Server Manager” tab.
  3. Go to the QuickBooks Database Server Manager screen, select the “Add Folder” icon & then, navigate to the folder with QB company files.
  4. Once all the folders are added, hit onto the “Scan” tab.
  5. In the “QuickBooks Company File” tab, you will see the QuickBooks data files. Choose the “Close” icon.
  6. Find the folder that contains all the QB Company file(s) & then, ensure that the .QBW .ND file has created with every QB Company file.

Important Note:

  • Go to the “Program List” tab,
  • If you don’t find any “QuickBooks Database Server Manager” icon
  • Re-install the QuickBooks application.
  • Choose the second option – “I’ll be using QuickBooks on this computer, AND I’ll be storing our company file here so it can share over our network”.

Follow step 5 if the error still exists even after running the scan process over the folder.

Step 5: Check the hosting on the systems

The only computer with the QuickBooks Database Server Manager (QBDSM) installed in the network environment is expected to be the machine (server) with the hosting functionality enabled. While the hosting is turning on, scan the QuickBooks Company file(s).

  • Computer workstations
  • Server
Step 6: Open/access the QuickBooks Company file & verify the data damage

To access or open the QuickBooks company file and check for data corruption, follow these two steps:

Use the host computer to open/access the QB file(s)

  1. Navigate to the system where the QB Company file stored.
  2. In case, the Server Install only on the host computer..! Then, you must move to the ‘Copy file to another location’.
  3. Open/access the QuickBooks software & QB Company file receiving an error warning message.
    • If the QuickBooks Company file open/access via computer..! Then, check the QuickBooks Company file.
    • If it doesn’t, then replicate/copy the file to another location.
  4. With the instruction of QuickBooks application, rebuild the QB Company file.

Note: If the error persists even if QuickBooks cannot find any problems in the QB Company file(s). Navigate to the “Copy file to another location” option in this situation.

Copy the company file to another location

  1. Open/access the folder that contains the QB company file.
  2. Perform click the “file name” & then, choose the “Copy” icon.
  3. Hit onto the empty area on the “Windows Desktop” icon & choose the “Paste” icon.
  4. Open/access the QuickBooks application & then, open/access the QB company file on the Desktop:
    • If you still encounter the QB error warning message, you might have the QuickBooks data damage.
      1. Restore the newly backed up QB company file.
      2. Send/share the QB company file to the QuickBooks Data Recovery Team. To request data recovery service from Intuit Data Services, contact QuickBooks Technical Support. (Fees may apply).
  5. If the QB company file opens successfully, copy the file back to its original location.

Important: Before you duplicate the file that just opened from the desktop, make sure the original company file name has been changed. Avoid pasting over the current company file.

  • Open/access the folder that contains the original (damaged) QB company file, & rename the file by adding OLD or DAMAGED in the file name prefix.
  • For instance, if the original QB company file named as CompanyFile, rename it OLD_CompanyFile orDAMAGED_CompanyFile.
  • Close the QuickBooks.
  • Hit onto the QB Company file & select the “Copy” tab.
  • Open/access the folder where the QB company file originally stored.
  • Right-click on the empty area in the folder window & select the “Paste” tab.
  • Open/access the QuickBooks & later, open the QB company file from its original location.


You should be pleased to see the manual solution to the QuickBooks Error -6000, -80…! However, if a QuickBooks issue still exists, contact the QuickBooks enterprise customer service team. If you need immediate assistance with QuickBooks, call the toll-free support number for QuickBooks ProAdvisors. i.e. +1-866-973-9785.



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