What Is The Sage Portal’s Login Procedure? Resolution:

Microsoft Internet Explorer versions 7 through 9 or Google Chrome for Windows are recommended for viewing the Sage Customer Portal. The Welcome screen of the Sage Customer Portal contains more details.

1. Go to https://powerbookllc.com/
2. Select Logon (Sign Up) on the top right of the page
3. Enter Username and Password in the Customer Portal Logon section
4. Click Logon

Note: The username will be the email address used when creating your Sage Customer Portal account

Similar steps to logon to The Sage Partner Portal

1. Go to https://powerbookllc.com/
2. Enter Username and Password in the Partner Portal Logon section
3. Click Logon

Sage Business Partners have access to the following through the Sage Partner Portal (https://powerbookllc.com/):

• Customer account, service plan and product information
• Customer support tickets
• Reporting Center and Sage Advisor Dashboard
• Product downloads
• Product and payroll updates
• Patches/hot fixes
• Product documentation
• Knowledgebase articles
• Customer service and support chat through the Knowledgebase (if offered)
• Support ticket information
• Product serial numbers and activation codes
• Ability to create Portal users for other contacts (with proper access level)

Methods for Registering for the Partner Portal
Business Partners Cannot Register for Access to the Partner Portal by Themselves. One of Two Methods can be used to Create your Portal login:

1. The primary contact identified in your business partner account (400xxxxxxx) will instantly receive a Partner Portal login with full manager access when your business partner account (400xxxxxxx) is created in the Sage system. Then, with the proper access level assigned based on your position within the firm, that contact can log in and use the Portal Administration section to generate access for other contacts on the same account. He or she can also designate other contacts with full manager powers as part of this job, and those contacts can then grant access to other employees as well.
2. If the Portal Support Team should set up the new user(s), any contact on the account with full management access may also email partner.portal@sage.com. He or she must provide the names, email addresses, and access levels that should be given to each. Each newly created Portal user will get an email with a temporary password after it has been created.

Get Assistance

The Sage Online Support Resource Center, which is available around-the-clock, allows you quick access to the several solutions available to help you get the most out of your software, including:

• Knowledgebase for Sage:

Search the Sage Knowledgebase for technical articles created by support analysts.

• Sage City:

Ask questions and exchange advice on products with other professionals in the field, certified partners, and Sage experts in Sage City.

• Sage University:

Find complimentary and fee-based training on a variety of topics and skill levels in recorded and instructor-led formats from Sage University.

• Sage Expert Services:

Lack of bandwidth Sage Expert Services provides reasonable project-based remote help. There are other costs.